Returns & Exchange Policy
Please send your return requests to: Customerservice@JacketSociety.com
Jacket Society DBA: JustStyleLA.com cannot and will not accept the following returns:
- Any item requested for return outside the 7 day time frame is ONLY eligible for store credit – No returns are accepted over 30 days
- Items that have been worn
- Any product deemed by us to be non re saleable
- Where possible, we will offer to replace items deemed faulty.
- We Are Happy To Exchange Sizes (subject to availability)
- Size exchanges must request a "Return Authorization" and be returned within our return period. We do NOT offer Free Shipping on exchanges and actual shipping rates will apply. We will email you a payment request before shipping.
- All Authorized Returns will receive a full refund/store credit for the item as originally charged if it cannot be replaced.
- Store Credits are valid for use for a period of 12 months after a credit has been issued.
- Please use protective outer packaging when returning.
- A refund will be issued to the original payment method used for the purchase within 2 working days of receipt of the return. Please note: processing timelines are dependent on your bank.
- This refund will include the full value of the items returned, including the relevant taxes, but excludes shipping or return courier costs.
- Where a discount has been applied to you original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level.
- Orders sent to a destination within the EU – customs duties and sales taxes are non-refundable.
- SALE ITEMS: ALL Sale Items can ONLY be returned for Store Credit. Our Standard Return Policy Applies.
- Please note: Prior authorization is also required for Jewelry and our return policy also applies.
- All Jewelry represented and sold on this website is fashion novelty and costume jewelry, all metals are represented as gold or silver tones and are not to be considered of any value:
- All stones, pearls, garnets and other elements used in the construction and design of our necklaces, earrings or bracelets are also mostly acrylic not to be considered of any value: